Is Workplace Bullying Intentional?

Are workplace bullies intentional in their behavior? If you have four minutes, take a look at this video by Catherine Mattice of Civility Partners; the answer is not as clear cut as you may think.

Have a story to share about bullying in the workplace? Have you survived workplace bullying? If so, we want to hear your story: http://www.workplacebullyingcoalition.org/submit-your-story